Shipping Policy for Somasonali

At Somasonali, we are dedicated to providing a smooth and hassle-free shopping experience, which includes reliable and timely shipping. This Shipping Policy outlines the details regarding how we handle the processing, shipment, and delivery of your orders. Our goal is to ensure that your products arrive at your doorstep quickly and in perfect condition, so you can enjoy them without delay.

We understand that the shipping process is an important part of your shopping experience, and we aim to be as transparent as possible about how we manage your orders. Whether you are ordering locally or internationally, we strive to provide you with the best possible shipping options at competitive rates.

By making a purchase with Somasonali, you agree to the terms of this shipping policy. We encourage you to read through the following details carefully to ensure a smooth transaction.

1. Processing Time

Once you place an order with Somasonali, it will be processed within 1-3 business days. Orders are typically processed Monday through Friday, excluding holidays. Please note that processing times may vary depending on the availability of items, order volume, or during peak shopping seasons (such as holidays). If any items in your order are unavailable or backordered, we will notify you via email and provide an estimated restock date.

After your order is processed, you will receive an email notification with tracking details (if available) to keep you informed of its status. You can use the tracking number to monitor your package’s journey to your delivery address.

2. Shipping Methods and Delivery Times

We offer various shipping methods to suit your needs. The available options and delivery times will be presented to you at checkout. The shipping methods we offer include:

  • Standard Shipping: Typically takes 5-7 business days for delivery, depending on your location.
  • Expedited Shipping: A faster option that delivers your order in 2-3 business days.
  • Express Shipping: Our quickest option, which delivers within 1-2 business days.

Please note that delivery times are estimates and may vary based on the shipping carrier, weather conditions, or other unforeseen factors.

3. Shipping Costs

Shipping fees are calculated based on the weight of your order, the shipping method selected, and the delivery destination. You will be able to see the exact shipping cost during checkout before finalizing your order.

For orders over a certain amount, we may offer free standard shipping. Please check for any ongoing promotions or discounts that may apply to your purchase.

4. Shipping Restrictions

While we aim to serve customers globally, certain products may only be available for shipment within the United States. Additionally, some international orders may be subject to additional fees, including customs duties, taxes, or other import charges, depending on the destination country. These additional fees are the responsibility of the customer and are not covered by Somasonali.

We do not currently ship to P.O. Boxes, APO/FPO addresses, or any other locations where delivery is restricted. If you have any questions regarding shipping restrictions, please contact us directly for clarification.

5. Address Accuracy

Please ensure that your shipping address is correct and complete when placing your order. We are not responsible for delayed deliveries, lost packages, or incorrect orders due to inaccurate address information provided by the customer.

If you notice any errors in your shipping address after placing an order, please contact us immediately so that we can update the information and avoid shipping issues.

6. Lost or Damaged Items

If your package is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure that you receive your order. If necessary, we may file a claim on your behalf to recover the lost or damaged goods.

In cases where the product is damaged upon arrival, please keep all packaging and take photos of the damage. This will help us investigate the issue and process any claims.

7. Contact Us

If you have any questions about our shipping policy or need assistance with your order, feel free to reach out to us using the contact information below: