Sales Policy – Somasonali

At Somasonali, we are passionate about providing our customers with high-quality products and a seamless shopping experience. Our Sales Policy is designed to ensure transparency, protect both our customers and our business, and maintain a smooth and hassle-free transaction process from the moment you place an order until your product is delivered. By shopping with us, you agree to the terms and conditions outlined below.

Our goal is to make your experience with Somasonali as satisfying as possible. From our user-friendly website to our top-notch customer service, we strive to exceed your expectations with every purchase. If you have any questions or concerns during the purchasing process, our team is here to assist you every step of the way.

We take pride in offering a wide selection of carefully curated products, and our commitment to providing exceptional service is reflected in our policies, which are set in place to ensure the highest standards for your experience. Whether you are purchasing a product for personal use or as a gift, we aim to deliver your order promptly and in perfect condition.

Our Sales Policy covers all aspects of purchasing from Somasonali, including order processing, payment procedures, pricing, shipping, returns, and customer responsibilities. We encourage you to read through the entire policy to ensure that you are well-informed before making your purchase. We believe that transparency is key to a successful transaction, and we want you to feel confident in your decision to shop with us.

Order Process

Once you have decided on your desired products, placing an order with us is simple. You will receive an order confirmation via email, providing you with all the details of your order. Please keep this confirmation for reference, as it will contain your order number, a list of the products you purchased, and the total amount.

However, an order confirmation does not indicate that your order has been processed. Somasonali reserves the right to accept or decline orders based on stock availability, payment authorization, or other factors that may arise after you submit your order.

Payment and Pricing

At Somasonali, we understand the importance of secure payment methods. We offer a variety of payment options to ensure that your transaction is convenient and safe. All payments are processed securely, and we accept major credit cards, debit cards, and other online payment methods. Please note that the prices listed on our website are in US dollars and may change without prior notice, except where a price has already been confirmed in an order. Taxes and shipping fees are calculated during checkout and added to the final price.

Order Shipping

We aim to ship your orders promptly and provide a reliable delivery service. Shipping fees are based on the delivery location, selected shipping method, and product size/weight. Our shipping partners will ensure your order reaches you in a timely manner. You will receive a tracking number once your order has been dispatched, allowing you to monitor its journey.

Returns and Cancellations

If for any reason you are not completely satisfied with your purchase, we offer a 30-day return window where you can return the product in its original condition for a refund or exchange. Cancellations are accepted within 24 hours of order placement, as long as the order has not already been processed or shipped.

Customer Support

We value our customers and are here to help with any inquiries. If you have any questions about your order, need assistance with returns, or just want to know more about our products, feel free to get in touch with us. Our friendly support team is available to provide assistance and ensure that your experience with Somasonali is a positive one.

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