Payment Policy for SOMASONALI
Effective Date: March 13, 2025

At SOMASONALI, we aim to provide a seamless and secure payment process for all our customers. Our Payment Policy outlines the accepted payment methods, billing information, and other essential details regarding the payment process for products purchased either through our website at somasonali.com or in our physical store located at 116 S High St, Bridgton, Maine. By making a purchase from SOMASONALI, you agree to the terms of this Payment Policy.

1. Accepted Payment Methods

We accept the following payment methods for purchases made through our website or in-store:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: Secure payments via PayPal accounts
  • Other Payment Methods: We may offer additional payment options, such as gift cards or alternative payment providers, as indicated during checkout.

When making a payment, please ensure that the payment method used is valid, and that all payment details provided are correct. If any payment method is declined or unsuccessful, you will be notified, and we may request an alternative payment method to complete your purchase.

2. Payment Security

At SOMASONALI, we take the security of your payment information very seriously. We use secure, industry-standard encryption protocols (SSL encryption) to ensure your personal and payment data is transmitted safely. All payments are processed through trusted third-party payment gateways, such as PayPal, to protect your sensitive information.

3. Order Processing

Once you place an order, the payment will be processed immediately. In the case of an approved payment, you will receive an order confirmation email detailing the items purchased, their total cost, and estimated shipping details. If there are any issues with your payment, such as an authorization error or an invalid payment method, we will notify you and may ask you to provide updated payment information.

4. Currency and Pricing

All transactions conducted on our website and in our physical store are processed in U.S. dollars (USD). The prices of the products displayed on our website are accurate at the time of publication, but SOMASONALI reserves the right to change prices at any time without prior notice. Any applicable taxes, including state sales tax, will be added to your order during the checkout process and are based on the shipping address you provide.

5. Payment Confirmation and Receipts

After your payment is successfully processed, you will receive an order confirmation email from SOMASONALI. This email will contain the details of your order, including the order number, product(s) purchased, and the total amount paid. If you need a receipt for your records, it will be available in the email or upon request. For in-store purchases, receipts are provided at the time of purchase.

6. Payment for Pre-Orders and Backorders

If you place a pre-order for an item that is not currently in stock or a backordered item, payment will be processed when the order is confirmed. You will be notified when the item is ready for shipping or pickup. Please note that the availability of pre-order or backordered items may change, and we will do our best to inform you of any updates.

7. Gift Cards

SOMASONALI offers gift cards that can be purchased and used for products available on our website or in-store. Gift cards are issued in U.S. dollars and are not redeemable for cash unless required by law. You can use your gift card during checkout by entering the gift card code. If the amount on the gift card does not cover the full purchase, you may pay the remaining balance with another accepted payment method.

8. Refunds and Payment Adjustments

In the event that a refund is necessary, the payment will be processed to the original payment method used for the purchase. Please refer to our Refund and Return Policy for more details on how refunds are handled. Refunds may take several business days to process, depending on your payment method or financial institution.

9. Fraud Prevention and Order Verification

To protect both our customers and SOMASONALI from fraud, we reserve the right to verify any payment information provided before processing your order. In some cases, we may require additional verification or documentation to confirm your identity and payment method. If you are asked to provide this information, your order will be delayed until verification is completed. We also reserve the right to cancel or refuse any orders suspected of fraud or unauthorized payment activity.

10. Billing Information

When placing an order, you must provide accurate and complete billing information, including your full name, address, phone number, and payment details. SOMASONALI is not responsible for delays or issues caused by incorrect or incomplete billing information. If there are any issues with billing, we will reach out to you to resolve them before processing your order.

11. Contact Information for Payment Inquiries

If you have any questions regarding your payment or the payment process, please do not hesitate to contact us. Our customer support team is available to assist you with any concerns related to your payment:

12. Changes to the Payment Policy

SOMASONALI reserves the right to update or change this Payment Policy at any time. Any updates to the policy will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about any changes.

Conclusion

Thank you for choosing SOMASONALI for your shopping needs. We are dedicated to providing a secure and smooth payment experience, ensuring that your purchases are processed safely and efficiently. Should you have any questions or concerns, our team is always available to assist you.

Contact Us: