Payment Policy for Somasonali
At Somasonali, we aim to make your shopping experience as seamless, secure, and efficient as possible. We understand the importance of smooth and reliable payment processes, and our payment policy is designed to provide clear and transparent guidelines for handling payments. By placing an order with us, you agree to the terms outlined below regarding payment methods, authorization, processing, and other related matters.
As an online retailer, we are committed to protecting your payment information, ensuring secure transactions, and offering multiple convenient methods for completing your purchases. We accept several payment options to cater to a wide range of preferences, ensuring you can shop with confidence.
1. Accepted Payment Methods
We offer several secure payment methods to give you flexibility and choice when paying for your orders. These include:
- Credit and Debit Cards: We accept major credit cards including Visa, MasterCard, American Express, and Discover. Debit cards with the Visa or MasterCard logos are also accepted.
- PayPal: If you prefer to use PayPal for your transactions, you can link your PayPal account to make payments directly, without having to re-enter your payment information each time.
- Other Payment Methods: As our website evolves, we may offer additional payment methods. These will be displayed during the checkout process, and you will be notified accordingly.
All payment methods provided are processed through trusted third-party payment processors to ensure your information is encrypted and secure.
2. Order Confirmation and Payment Processing
Once you place an order, we will send you a confirmation email with the details of your purchase. This confirmation email includes a summary of the items ordered, your shipping address, the total payment amount, and your estimated delivery time. However, please note that this is an acknowledgment of your order and does not constitute an acceptance of your order or an agreement to ship the products.
Your payment will be authorized at the time of order, but it will only be charged once the items have been confirmed and processed for shipment. Somasonali reserves the right to decline any order if payment is not successfully processed, or if there are issues with the provided billing information.
3. Pricing and Taxes
All prices listed on our website are in U.S. Dollars (USD), unless otherwise specified. Prices for products and shipping fees may change over time, and Somasonali reserves the right to update these prices at any time.
Taxes: Taxes may be applied to orders depending on the delivery address. If taxes are applicable, they will be calculated and added during the checkout process. The amount of tax varies based on your location and local tax rates.
Customs Fees (International Orders): For customers outside the U.S., customs duties, taxes, or other import fees may be imposed by the local authorities in your country. Somasonali is not responsible for these fees, and you are responsible for paying them directly.
4. Security of Your Payment Information
At Somasonali, the security of your payment information is our top priority. We use the latest encryption technology to ensure that your payment details are securely transmitted during the checkout process. Your financial and personal information is processed through SSL (Secure Sockets Layer) technology to prevent unauthorized access.
We do not store your credit card information on our servers, and your payment data is securely handled by trusted payment processors who comply with PCI-DSS (Payment Card Industry Data Security Standard) regulations.
5. Order Cancellations and Payment Failures
If you wish to cancel your order, please do so within 24 hours of placing it, as long as it has not been processed or shipped. Once the payment has been successfully processed and your order has entered the shipping phase, it may no longer be possible to cancel the order.
If there is an issue with your payment (e.g., insufficient funds, incorrect payment information), Somasonali will notify you immediately via email or phone to resolve the problem. If the payment issue is not resolved within 48 hours, we may cancel the order and issue a refund (if applicable).
6. Billing Information Accuracy
It is your responsibility to provide accurate billing information during checkout. This includes your name, address, payment method, and other required details. Incorrect or incomplete billing information may lead to order delays or cancellations. If you notice any issues with your order or billing information, please contact us immediately to ensure timely processing of your order.
7. Contact Us
For questions regarding your payment or any issues with processing, please contact our customer service team using the details below:
- Phone: (207) 647-8377
- Email: info@somasonali.com
- Website: www.somasonali.com
- Address: 116 S High St, Bridgton, Maine